Information we collect
We collect information to provide and improve Impossible Assistant. This includes:
- Account data: name, email, authentication identifiers, and workspace details.
- Usage data: feature interactions, device and browser metadata, approximate location based on IP, and performance diagnostics.
- Content you provide: documents, notes, prompts, attachments, and integrations you connect.
- Cookies and similar technologies to remember preferences and measure site performance.
How we use information
- Provide, maintain, and improve Impossible Assistant.
- Personalize features and recommend content.
- Measure performance, debug, and prevent abuse.
- Communicate about updates, security, and support.
- Comply with legal obligations and enforce our Terms.
Legal bases (EEA/UK)
Where applicable, we process personal data under these legal bases: performance of a contract, legitimate interests, consent, and legal obligations. You can withdraw consent at any time where processing relies on consent.
Data retention
We retain personal data for as long as necessary to provide Impossible Assistant, comply with our legal obligations, resolve disputes, and enforce agreements. You may request deletion of certain data, subject to exceptions.
Sharing and disclosure
We do not sell your personal information. We share data with:
- Service providers under contract who process data on our behalf with appropriate safeguards.
- Third-party integrations you choose to connect (e.g., calendar, docs, messaging), per your configuration.
- Authorities where required by law, or to protect rights, property, or safety.
Security
We use industry-standard safeguards designed to protect your data, including encryption in transit, access controls, and monitoring. No system is perfectly secure; we encourage strong passwords and two-factor authentication where available.
Your rights
Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, and objection to processing. To exercise these rights, contact us at [email protected]. We may verify your identity before responding.
International transfers
If we transfer personal data internationally, we implement appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms where required.
Children’s privacy
Impossible Assistant is not directed to children under 13 (or older, as required by your jurisdiction). We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated through the app or via email. Please review this page periodically.
Contact us
Questions about this policy? Contact [email protected].