Terms

Terms of Service

These Terms govern your access to and use of Impossible Assistant. By using the service, you agree to these Terms.

Last updated: September 5, 2025

Acceptance of terms

By creating an account or otherwise accessing Impossible Assistant, you agree to be bound by these Terms and our Privacy Policy. If you are using Impossible Assistant on behalf of an organization, you represent that you have authority to bind that organization.

Eligibility

You must be at least the age of majority in your jurisdiction to use Impossible Assistant. You may not use Impossible Assistant if you are barred from doing so under applicable law.

Accounts & security

  • Provide accurate account information and keep it updated.
  • Maintain the security of your credentials and promptly notify us of any unauthorized access.
  • You are responsible for activities that occur under your account.

License and acceptable use

Subject to these Terms, Impossible grants you a limited, revocable, non-transferable license to access and use Impossible Assistant. You agree not to:

  • Reverse engineer or attempt to derive source code.
  • Bypass or disable security or access controls.
  • Use the service to transmit unlawful content or infringe intellectual property rights.
  • Misuse API rate limits or engage in unauthorized scraping.

Billing & subscriptions

Paid plans are billed in advance on a subscription basis unless otherwise specified. Fees are non-refundable except as required by law. You can manage or cancel your plan at any time; changes take effect at the next billing cycle.

Integrations & third parties

Impossible Assistant may integrate with third-party services. Your use of those services is subject to their terms and privacy policies. We are not responsible for third-party services and do not control their content.

Termination

We may suspend or terminate access to Impossible Assistant if you violate these Terms or if required for security, legal, or operational reasons. You may stop using Impossible Assistant at any time. Upon termination, your right to use the service ceases immediately.

Disclaimers

Impossible Assistant is provided on an “as is” and “as available” basis.Impossible disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free.

Limitation of liability

To the fullest extent permitted by law, Impossible and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill. Our aggregate liability arising out of or relating to these Terms or Impossible Assistant shall not exceed the greater of (a) the amounts you paid to us in the 12 months preceding the claim or (b) USD $100.

Indemnification

You agree to indemnify and hold harmless Impossible and its affiliates from any claims, damages, liabilities, and expenses arising from your use of Impossible Assistant or violation of these Terms.

Governing law

These Terms are governed by the laws applicable in the jurisdiction where Impossible is established, without regard to conflicts of law principles. Venue and jurisdiction for any dispute will lie exclusively in the competent courts of that jurisdiction.

Changes to the terms

We may update these Terms from time to time. Material changes will be communicated within the service or via email. Your continued use of Impossible Assistant after changes become effective constitutes acceptance of the revised Terms.

Contact us

Questions about these Terms? Contact [email protected].